Privacy Policy

Last updated: 8 September 2026

This policy explains what information Botanical Skincare collects through this website and how that information is used.

1. Information we collect

We may collect the details you enter at checkout or in a contact form, such as your name, email address, phone number, delivery address, and order information.

2. How we use information

We use this information to provide the website, prepare orders, arrange delivery, respond to enquiries, and improve the shopping experience.

3. Payment information

This is a coursework demonstration website. Card details entered in the demo checkout are validated for the demonstration only and are not stored or sent to a payment provider.

4. Cookies and sessions

The website may use essential cookies and session storage to keep items in your shopping bag, remember checkout progress, and support secure website functions.

5. Sharing and protection

We do not sell personal information. Information would only be shared when needed to provide a requested service, comply with the law, or protect the website and its users. Reasonable steps are used to protect information from unauthorised access.

6. Your choices

You may ask to access, correct, or delete personal information associated with your enquiry or order, subject to any legal requirements.

7. AI chat

Questions entered in our customer chat are sent to Cloudflare Workers AI to generate an answer. Please do not enter passwords, card details, or other sensitive information. Your chat remains in your website session so you can continue after changing pages. Cloudflare says it does not use Workers AI customer content to train or improve its models without explicit consent. See Cloudflare's data use information.

8. Changes and contact

We may update this policy when our website practices change.